Employee behaviour, internal policies and cybersecurity risk
While technology plays a critical role in protecting data, employee behaviour remains one of the most significant sources of cybersecurity risk in remote working environments.
Employees working remotely may not benefit from the same level of oversight or support as in an office setting, and may rely on less secure networks, personal devices or informal communication channels. This can increase exposure to risks such as phishing attacks, accidental data sharing or use of unapproved platforms.
Phishing and social engineering attacks, in particular, continue to target remote employees, often exploiting reduced supervision and increased reliance on email and messaging platforms. These attacks may result in compromised credentials, unauthorised system access or financial fraud.
To address these risks, organisations should implement clear and comprehensive internal policies governing remote working practices. These policies should address areas such as:
- acceptable use of company systems and devices
- restrictions on use of public or unsecured networks
- approved communication and document-sharing tools
- handling and storage of confidential information
Employees should be required to use secure connections when accessing company systems and avoid transmitting sensitive information via unsecured channels or personal applications.
Regular training and awareness programmes are essential to ensure that employees understand the risks associated with remote working and are able to identify potential threats. Training should cover topics such as recognising phishing emails, handling sensitive data and reporting suspicious activity.
Organisations should also encourage a culture of accountability, where employees understand their role in protecting company and client data.
By combining clear policies with ongoing training and awareness, organisations can significantly reduce the likelihood of human error leading to data breaches or cybersecurity incidents.
If you or your organisation would like to discuss any aspect of this guidance note further, please don’t hesitate to reach out to your usual CVML contact, or email:
Tsoline Gharibian, Senior Associate, CVML (t.gharibian@cvml.ae)
Ishwarya Singh, Associate, CVML (i.singh@cvml.ae)